Your always-on first contact.

Your customers talk. Bai answers. Your business grows.

Nothing to install. No accounts to create.
You set it up by talking on WhatsApp — voice notes included.

Works with WhatsApp Business API. Your number, your brand.

"Hi, I'd like to know the premium plan price"

→ ...

Customer journeys · 24/7

Your customer asks. Bai answers.

With your business context, as if it were part of your team.

Customer Hi, I'd like to book an appointment for Tuesday morning. Do you have availability?

Bai Hi! Yes, we have slots available on Tuesday: 9:00am, 10:30am, and 11:00am. Which one works best for you?

Customer 10:30 works great. Under the name Maria Torres.

Bai All set, Maria. Your appointment is booked for Tuesday at 10:30am. I'll send you a reminder on Monday. Anything else I can help with?

Beyond the CRM

You're not missing a dashboard.
You're missing someone who answers.

A WhatsApp CRM gives you a dashboard to keep customers in order. Someone on your team still has to open it, answer every message, and then log what they did.

Bai keeps them in order and serves them. When Bai is missing a detail, it asks your team and keeps the conversation going without leaving the customer waiting. When it spots a customer ready to buy, it assigns them to the right salesperson and books the call.

And because your salesperson also replies through Bai, the record is never out of date. Nobody has to report anything.

It connects to your systems: inventory, calendar, billing, and more. Answers come out with real data, not generic ones.

A CRM is a place where your team works. Bai is someone who works.

What Front handles

Front handles what your customers need.

With your business context. Natural and instant.

💬

Inquiries

Answers frequently asked questions with your business context.

📦

Orders

Order status, tracking, and updates.

📅

Bookings

Books appointments and reservations automatically.

🔧

Support

Resolves common issues and escalates the complex ones.

🎯

Leads

Captures and qualifies opportunities. Nothing gets lost.

⭐

Satisfaction

Collects feedback and detects unhappy customers.

...and any other inquiry your customers have.

When it doesn't know

When Bai doesn't know something, it doesn't hand you the problem.

Every chatbot does the same thing when it gets stuck: it transfers. The customer sits in a queue waiting for someone to show up.

Bai doesn't transfer. It asks. It puts the question to your team, comes back with the answer, and carries the conversation on.

It asks your team. It never hands off your customer.

Voice notes

Your salesperson answers with a voice note.

No dashboard to open, no new tool to learn. The question lands in their WhatsApp and they answer the way they answer everything: driving, between two things.

Your salesperson, in their WhatsApp

0:14

“Uh, yeah, for ten people we do have room, but Saturday is nearly full, tell them Sunday would be better if they can, and it’s a hundred and twenty per person with lunch included.”

What the customer receives

Yes, we do have availability for a group of ten. Saturday is nearly full, so Sunday would work better if you're flexible. The rate is $120 per person, lunch included.

Sent 9 seconds later

The knowledge is your salesperson’s. The wording is Bai’s.

No language barrier

Your business serves customers in a language nobody on your team speaks.

You lose foreign customers for one reason: answering in another language feels slow, awkward, or simply takes too long.

Your customer writes in their language. Your team answers in yours. Bai handles the rest.

Less every week

Every week Bai interrupts you less.

Every answer your team gives, when it's something general about the business, becomes part of what Bai knows. That question never interrupts anyone again.

The first month your team will get a few questions a day. By the third, almost none.

Your salesperson answers that question once in their life.

Setup · No forms

You set it up with voice notes.

STEP 1

You write to Bai.

On WhatsApp, to Bai’s number. No form, no app, no password.

STEP 2

You tell Bai about your business.

Typing or with voice notes. Bai builds your profile while you talk, and you test it right there with real cases.

STEP 3

We move your number.

When you’re ready, we move everything to your own WhatsApp Business API. We handle the paperwork with Meta.

STEP 4

The dashboard, whenever you want it.

Ask Bai for the link, a link arrives and you get in with a code. No password. And only on the day you feel like looking.

No migration. Your team and your customers stay on WhatsApp. There is nowhere to move to.

Side by side

Where they tie, and where they don't.

The first two rows are a tie. The other five are the reason for this page.

Criterion	WhatsApp CRM	Bai Front
Keeps the customer record	Yes	Yes
Organizes conversations	Yes — you organize them	Yes — Bai organizes them
Answers the customer	No, your team does	Yes, Bai does
After hours	Piles up	Handled
When it doesn't know something	Nobody knows	Asks your team and comes back
Setup	Configure flows and users	Talk to Bai on WhatsApp
Your team	Handles everything	Handles the exception

Contact

Ready to never miss a customer again?

Tell us about your business and we'll show you how Bai Front can serve your customers.

No commitment. We set up a pilot test with your real business.

Our principles

Your customers deserve transparency.

Bai Front is designed with transparency from day one. Bai introduces itself as your business's digital agent, and never claims to be a person or poses as someone on your team. What matters is that the experience feels natural and honest.

Your customer conversation data is encrypted and never sold to third parties. Your customer can always escalate to a human. You can request data deletion at any time.

Built so your customers feel heard. Not handled.

— Luis & Nadia, Founders

Common questions

Frequently asked questions

Yes, and then some. It keeps every customer record, the full history, qualifies leads and assigns them to your team. The difference is that it also serves them: a CRM gives you the dashboard, Bai does the work.

No, and that's on purpose. The board exists so a person can hand out and move leads. Bai qualifies and assigns them on its own. If your sales process needs manual stages, let's talk about Bai Seller.

No. The question lands in their WhatsApp and they answer it the way they answer any message, by text or voice note.

Bai asks your team and comes back with the answer. It doesn't transfer the customer or leave them waiting.

You start the same day on WhatsApp. Moving to your business number depends on the paperwork with Meta, which we handle.

Front runs on WhatsApp Business API on your own number. We manage the verification with Meta.

From the first message. Bai introduces itself as your business's digital agent. It is not configurable, it is the rule. And if your customer would rather talk to a person, Bai escalates with the full context.

Yes. Data is encrypted, we never sell information, and you can request deletion at any time.

The best available at any moment: today, models from Google and Anthropic. That is an engineering decision and it changes the day something better shows up. What does not change is Bai, or what it remembers about your business.